// INDUSTRY SOLUTION | MANUFACTURING
Manufacturing AI: Precision in Production, Intelligence in Sales.
In industry, data is often as complex as the machines themselves. Xanevo delivers AI solutions for manufacturers that bundle technical documentation, ERP data, and after-sales processes into a highly efficient digital ecosystem, for faster processes and dropping error rates.
// THE PROBLEM
Why technical after-sales is a data problem at heart
How does AI make technical sales more productive?
By resolving the two biggest bottlenecks: parts identification and data inconsistency between engineering, ERP, and service portal. OCR and visual search recognize parts from images, text, or drawings. Legacy integration ensures the information arrives everywhere: AS/400 master, service portal, field service app.
//OUR APPROACH
Three modules for data governance, after-sales, and modernization
Module 1: Technical data governance
From CAD export to marketable PIM attribute. Bills of materials, ETIM/eCl@ss classification, configuration data land in a consistent data structure, usable in shop, service portal, sales app.
CAD-to-PIM pipeline
ETIM/eCl@ss classification
Version control per part
Module 2: Smart after-sales
Parts identification via OCR (typical: shipping note, datasheet) or visual search (customer photo of the broken part). Instead of service staff searching the parts database, AI identifies in seconds.
OCR on datasheets and shipping notes
Visual search for parts
Direct jump into service workflow
Module 3: Legacy modernization
Connection of decades-old ERP systems (AS/400, SAP R/3, proprietary in-house builds) to modern service portals. Bridge pattern over big-bang migration.
AS/400 integration via DB2 SQL
SAP integration via BAPI/OData
No data migration needed
// COMPARISON
Classic after-sales vs.
Xanevo approach
Challenge
Classical handling
Xanevo Approach
Parts identification
Service staff searches database
OCR/visual search recognizes automatically
Engineering to sales data sync
Manual transfer, inconsistencies
Automated pipeline, one dataset
AS/400 integration
Custom interface per project
Bridge pattern, standard wrapper
Service portal queries
Hotline, long wait times
Self-service portal with AI search
// FAQ
Frequently Asked Questions
On the contrary. AS/400 integration is one of our core competencies. We dock onto the host via DB2 SQL or RPG wrapper without touching it.
The service technician photographs a broken part, AI identifies it in seconds with material number, replacement options, and stock. Saves 10–15 minutes of research per case.
Discovery sprint (1–2 weeks), pilot on one product line or parts group (6–10 weeks), rollout to the full portfolio after pilot validation. No big bang.
Connected solution clusters
Technical Data Upkeep
From CAD export to PIM attribute. ETIM/eCl@ss classification, configuration data, golden records.
Document AI and After-Sales
OCR on datasheets, shipping notes, service tickets. Visual search for parts.
// MANUFACTURING
Book a Strategy Session for Your Manufacturing Digitalization.
We discuss your data architecture (CAD, ERP, PIM, service portal) in 60 minutes and identify concrete levers for after-sales efficiency. Outcome: prioritized roadmap.