// INDUSTRY SOLUTION | INSURANCE
Insurance AI:
From Manual Review to Autonomous Settlement.
In a claim, customers expect speed, but manual back-office processes are the bottleneck of the insurance industry. Xanevo delivers AI solutions for insurance that validate unstructured documents in seconds and feed them straight into your core systems, for a straight-through processing rate that secures your competitive edge.
// THE PROBLEM
Why inbound mail and claims handling are the bottleneck of the insurance industry
What does straight-through processing mean in AI context?
Straight-through processing means: an application or claim is routed fully automatically through the system without human intervention. AI makes this possible by classifying documents, extracting data, checking plausibility, and writing straight to core systems. Complex cases get escalated cleanly to clerks.
// OUR APPROACH
Three modules for inbound mail, fraud detection, and integration
Module 1: Smart inbound mail
Fully automated classification and data extraction from applications, cancellations, and claims. Whether PDF, letter, or smartphone photo.
Classification per document type
Data extraction with confidence
Direct entry into core system
Module 2: Fraud detection and compliance
Pattern recognition for identifying irregularities in real time. Suspicious patterns get flagged, the reviewer decides.
Pattern recognition per tariff
Real-time flagging
Compliance reporting
Module 3: Legacy-to-AI bridge
Seamless data handoff to core insurance systems without risky migrations. AS/400, mainframe, proprietary builds get connected, not replaced.
AS/400 integration
Mainframe interfaces
No core migration
// COMPARISON
Manual claims handling vs.
AI-supported settlement
Challenge
Classical handling
Xanevo Approach
Claims intake
Clerk captures manually
OCR plus classification, seconds
Plausibility check
Manual review against policy
Automated validation
Fraud detection
Reactive, on flagged cases
Real-time pattern recognition
AS/400 booking
Manual transfer
Direct pipeline connection
// FAQ
Frequently Asked Questions
Line-dependent. For standard cases (auto fender-bender, household standard) 60–80% are achievable. For complex cases the clerk stays in the loop, the value lies in pre-qualification and data preparation.
Pipelines run on-premise or in DACH hosting. Data flows are documented, every step auditable. GDPR-compliant encryption at rest and in transit.
Stays. We dock onto it via DB2 SQL or RPG wrapper. No replace, no big bang. The host remains the core system.
Connected solution clusters
// INSURANCE
Request a Potential Analysis for Your Straight-Through Rate.
We analyze your inbound mail volume, claims handling, and AS/400 integration in 60 minutes. Outcome: realistic STP corridor plus effort estimate.