5 Wow-worthy Ways Automated Content Is Transforming Fashion

In the fast-paced fashion world, automating content creation is a powerful strategic move for any eCommerce business. Learn 5 exciting ways it's transforming fashion.

Woman writes product descriptions

1. First-time Offers
2. Welcome Emails
3. Price Drop Reminders
4. Omnichannel Cart Abandonment Flow
5. Automated Website Copy

When it comes to the retail category giants, fashion is among the biggest hitters, standing second only to grocery.

Fueled by a little global crisis we call a pandemic, the eCommerce slice of that pie is bigger than ever before. It’s growing faster than your most stubborn (and impressive! How does it keep coming back so quickly?) garden weed, slated to hit 36% of global fashion retail sales by 2022. 

What does this mean for eCommerce fashion retailers? With a market projected to hit $872 billion by 2023 according to Statista, this means an exciting abundance of opportunity. 

It also means a pivotal time to get your eCommerce strategy smoothly buttoned up and executed just right. 

Let’s face it. When it comes to fast-paced, consistent turnover, the fashion industry is the king of kings.

To stay competitive in this mad, mad world, it has become imperative for any retail players to turn to a new, deliciously potent secret sauce for their marketing strategies: automated content.  

Today we’ll share with you revenue-tickling benefits of automated content as well as 5 ways it is transforming the fashion industry, and inspire you to go do it yourself!

Without further ado, let’s jump in.


Automated Content

What is it, anyway? It’s a technology-wrapped digital strategy that touches all stages of the content lifecycle - from planning to workflows to creation and content generation, publishing, marketing, management, and even performance analysis.

At the end of the day, content automation transforms repetitive tasks into automated but dynamic processes.

The end result?

Saving your team precious time and money - with boosted customer engagement and conversions along the way.

Additional side effects (who are we kidding? They’re totally intentional) include:

  • Improved customer experience 
  • Increased sales
  • Higher ROI

Sounds good, huh? Okay, okay, enough teasing - what can this actually look like in the fashion world?


Fashion Transformative Automated Content Methods


1. First-time Offers 

Imagine walking into a shoe store you’ve never visited. The sales associate hears the door, looks up and…

…nothing.

You pinch yourself. No, you left the Invisibility Cloak at home today…

You know what they say (and for good reason): first impressions are everything. What if you could give first-time visitors to your eCommerce site a great first impression?

With automated content, you can.

Most first-timers won’t be quite ready to purchase anything. You can pique their interest and compel them to have a closer look by granting special offers in exchange for an email address during their first session. 

This could be a percentage off a first purchase or free shipping. Or, it could happen after the visitor has been browsing for a few minutes. Or, after they put an item in their cart - the web world is your proverbial oyster.   

Banana Republic, for example, offers an extra 15% off the first purchase for first time visitors.

Fashion brand Banana Republic offers 15 percent discounts to first time visitors

2. Welcome Emails

Great, you’ve got your visitor’s email address - now you’re on your way to building a solid customer relationship.  

Nurturing visitors right from the beginning is key, and sending a welcome email series is a great way to do that. It’s an opportunity to share more about your values, learn about your customer’s, or drop a call to action. 

Bellroy is a great example of a welcome series champion. They greet newcomers with a friendly tone and give a sneak peek of the content that’s to come.

Australian accessories brand Bellroy greets new joiners with welcome emails


They take the opportunity to showcase popular items, and gather data about the user’s priorities based on which category they choose. This is a great way to build offers that will be specific to the customer later.

Bellroy welcome email includes options to browse popular items by category


Send your initial welcome note shortly after signup, then maintain a regular rhythm for several weeks (we suggest 4-6). Each nurture flow will look different for each brand, but can include your brand story, customer favorites, new products, or even blog posts if your business maintains one. 

Relevant, targeted offers based on feedback you’ve already received from the customer go a long way, too.



3.  Price Drop Reminders

Who doesn’t love a compelling deal? With discounts and special offers on your eCommerce site, you’re off to a great start. But what’s that extra step to really win your customers’ loyalty and drive conversions? 

A well-executed automation flow which is dynamic and specific to each person! 

This works well combined with abandoned cart automation flows. Notify your customers about exciting savings that are relevant to them - a logical opportunity here is a friendly nudge and reminder about items they have viewed but not purchased. 

Triggers for this flow would be any drop in product price that meets a chosen threshold (perhaps 10% or more). It can be a push notification or an email, and you can even filter notification recipients based on their apparent level of interest (e.g., if they’ve looked at the item multiple times in the last week). 

Venus Shop shows price notifications with just a bit of extra pressure, throwing in “you’re not the only one who’s looking.” Oh boy, FOMO (fear of missing out): engage!

Venus Shop uses price drop notifications for items customers are browsing



Etsy notifies customers of price drops with email notifications:

Etsy uses email notifications for previously viewed items with a price drop


4. Omnichannel Cart Abandonment Flow

For some eCommerce shops, cart abandonment rate is as high as 80% or more! With billions of dollars left on the table each year, focusing on reducing cart abandonment represents huge potential for any eCommerce business. 

Enter: the other half of your customer retention power duo… 

The cart abandonment flow.

An omnichannel approach (combining social media, email, web, and more) can be quite effective here, taking advantage of push notifications to drive purchases back on site.

These strategies are great at supplementing your campaign off-site, targeting customers with cart items elsewhere (for example, social media is a big one).

You can try out different strategic combinations of emails and push notifications, at different timed intervals.

A starting point could be 2 emails and 2 push notifications at intervals of a few hours (4-8), then a day, then a few days (3 or so), then 1 week after abandonment. 

A friendly “Left something behind?” or playful “Your cart misses you…” can remind a user to pick up where they left off.

There are endless possibilities, though - explore what resonates most with your brand voice. Adidas has fun with this in their cart abandonment notification:

Adidas uses playful reminder for cart abandonment email


They then go the extra step to lower any last barriers to persuasion with reviews and social proof:

Adidas includes social proof and reviews in cart abandonment messages to lower persuasion barrier




5. Automated Website Copy 

Automation possibilities extend far beyond emails, popups, and offers! Did you know that you can actually automate the copy on your product and category pages too? 

Automated website copy can not only save money and boost conversions. It can also improve search engine rankings, decrease time to market cycles, and free up manual copywriting services for higher level tasks!

There are many providers who harness the power of natural language generation to create unique content at the click of a button. 

AX Semantics, for example, has a natural language generation platform that has already helped an abundance of fashion brands revitalize their eCommerce strategies. They can even Just a few case studies below:

Mytheresa, a German luxury fashion brand, automated their category descriptions and enjoyed a range of benefits:

  • Increased Google search rankings by 20 places within 6 months
  • Increased primary keyword visibility by 80%
  • Focused content on high quality product data, lifting relevance
  • Unique content actually gets read by visitors

Mytheresa uses natural language generation to automate their category descriptions

Otto, Germany’s largest online shop, offers a range of products including clothing and shoes. They have used the AX Semantics platform since 2011 to automate their content and have achieved:

  • More than 6000 unique product descriptions within one year
  • Process cost savings
  • Automated content across brands
  • Boosted conversions
Otto uses natural language generation to automate product descriptions

German retailer Klingel automated their product descriptions and saw fantastic results:

  • Millions of unique product descriptions each month - including for sub brands AND in 14 languages (even Finnish!)
  • Content is unique, with a range of styles and wordings across brands
  • Savings on process AND call center costs



Conclusion

In order to compete in the fashion industry, businesses must be on top of their game and adapt with evolving technologies to stay current and fresh for their customers. With the sheer volume of products and “fast fashion” refresh cycles, automating content is becoming a critical component of marketing strategy. 

There are a myriad of ways to introduce automated content into a business’s materials. From automation flows like welcome email campaigns and behavior-triggered offers, to website copy like category and product descriptions, the possibilities are inspiring! 

Which automation flow will you try first? 

Get Started With Automated Content

Intrigued by the idea of automating your website copy? Xanevo can help! We offer full packages to help businesses implement the AX Semantics natural language generation platform. Join our community of clients who have seen monumental improvements in workflow efficiency, boosted sales, and up to 80% time savings! To learn more, book a FREE 30 minute consultation with Xanevo today.

Stacy Yee content marketing specialist

Stacy Yee

Content Marketing Specialist

Stacy designs, conceptualizes and creates marketing content to increase Xanevo's digital presence and impact.

Is content automation worth it?
Find out now!

What kind of content do you need?
How many texts?
In how many languages?
Do you have data?

We are a match!

survey-completed
Content automation will help you increase your conversion rate by ~4% and order values by ~9%.

Are you ready to uplift your conversions?

Grow faster, better and smarter.

Get started with a FREE 30-minute consulting call.
Back
Check

Done!

Now you can clone this project and reuse the form.
Clone
Oops! Something went wrong while submitting the form.
xanevo-parnter-ax-semantics
xanevo-partner-shopify
xanevo-partner-data-cater